Privacy Policy
1. Introduction
This Privacy Policy explains how Advanced CG LLC d/b/a Advanced Axcess or Axcess Tickets (“we,” “our,” “us”) collects, uses, and protects your personal data when you use our Platform.
We are committed to safeguarding your privacy and ensuring transparency about how we process your data.
2. Information We Collect
We collect the following categories of information:
A. Information You Provide
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Name, email address, phone number, and billing details.
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Event registration and ticket purchase details.
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Communications sent to us via support, chat, or email.
B. Automatically Collected Information
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IP address, browser type, device identifiers, and location data.
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Website usage data (pages visited, time spent, actions taken).
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Cookies and similar tracking technologies.
C. Third-Party Data
We may receive limited data from payment processors or event organizers to complete transactions.
3. How We Use Your Information
We use collected data to:
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Process ticket purchases and payments.
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Send event confirmations, updates, and support communications.
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Manage user accounts and verify identity.
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Improve our Platform’s functionality and security.
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Comply with legal obligations and prevent fraud.
4. Legal Basis for Processing (for GDPR compliance)
We process personal data under one or more of the following legal bases:
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Your consent (e.g., for marketing communications).
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Contract performance (e.g., delivering purchased tickets).
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Legitimate interests (e.g., improving services).
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Legal obligations (e.g., record-keeping or tax compliance).
5. Data Sharing
We only share your data with:
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Event organizers (for event management purposes).
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Payment processors (for secure transactions).
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Service providers (for website hosting, analytics, or communication).
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Law enforcement or regulators (if required by law).
We do not sell your personal data.
6. Cookies and Tracking
Our Platform uses cookies and similar technologies to:
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Improve user experience.
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Analyze site traffic and performance.
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Store session preferences.
You may manage or disable cookies through your browser settings.
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this Policy, or as required by law.
8. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access or correct your personal data.
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Request deletion of your data (“Right to be Forgotten”).
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Withdraw consent for marketing communications.
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Request data portability or restriction of processing.
Requests can be sent to hello@advancedaxcess.com.
10. International Transfers
Your information may be processed or stored in countries outside your residence, but we take steps to ensure adequate data protection standards are maintained.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our Platform after updates constitutes your acceptance of the revised policy.
